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Aug 15, 2013

Öhlins Recalling Aftermarket Steering Dampers For Some BMW Models

This notice is sent in accordance with requirements of the National Traffic and Motor Vehicle Safety Act.

Öhlins Racing AB has determined that a defect which relates to motor-vehicle safety exists in the aftermarket steering dampers SD033/SD038 for the BMW S1000 RR, and SD037 for the BMW R1200R.

Öhlins Racing AB has therefore decided to recall all affected aftermarket steering-damper brackets of these specific three part numbers, to rectify the issue. The cause is material machined in an unfavorable direction in combination with probable material defect, and the aluminum alloy being sensitive for stress corrosion cracking.

IMPORTANT NOTICE!
Although there is no risk of losing control of the vehicle during normal riding, there is a risk that the bracket could fail when maneuvering the motorcycle in a small radius or if maximum steering angle is used in one direction. We therefore strongly urge removal of the steering damper before using the bike! It can be a safety issue to use the bike with this steering damper mounted with this bracket.

The material in question was replaced by Öhlins Racing AB after July 10th 2012, and this problem no longer exists on any steering dampers manufactured after that date. We request removal of the steering damper bracket, and for it to be sent it to us using the contact details below. New brackets for the steering damper will be delivered that will rectify this problem.

End users will not bear any costs for this. Öhlins Racing AB will cover all costs related to dismantling the steering damper bracket and shipping. If a purchaser choses to have the new steering damper bracket installed by an Öhlins center or dealer, instead of self-installing it following the Öhlins mounting instructions, those costs will be covered as well.

If the purchaser is no longer the owner of the bike with this steering damper bracket mounted, please provide us with information about the new owners, using contact details below.

Batch numbers for the steering dampers in question can be found on page 3. The batch number on the steering damper is stamped on the steering damper body. Please send the faulty bracket to Öhlins USA. Use the pre-paid address label and box from the correct bracket. Don’t forget to put your name and address information in the box. This is important so that claims can be traced.
For any further questions regarding this, please contact us using the contact details below.

If you are a lessor of the vehicle affected, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you have already paid to have your steering damper bracket repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To learn more about what you need to do to obtain reimbursement, contact Öhlins USA. Contact details below.

If after taking advantage of this recall you believe that you were unable to have your steering damper bracket remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E.; Washington D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safecar.gov.

We apologize for any inconvenience this safety recall may cause, but safety is our first concern.

Appendix 1:

BATCH NUMBERS FOR STEERING DAMPERS WITH THIS BRACKET
SD 033 128351
SD 033 128352
SD 033 128432
SD 033 128650
SD 033 128738
SD 033 128794
SD 033 129238
SD 033 129647
SD 033 129670
SD 033 129712
SD 033 129946
SD 033 130555
SD 033 130582
SD 033 130789
SD 033 131127
SD 033 131562
SD 033 131766
SD 033 132234
SD 033 132560
SD 033 303667
SD 037 131684
SD 037 303936
SD 038 131657
SD 038 131894
SD 038 304004

Yours sincerely,

Öhlins Racing AB
Öhlins USA Inc.
Ohlins USA.Inc
703-C South Grove Street
Hendersonville, NC 28739