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Aug 27, 2001

An Open Letter to MCE Racing Customers

This just in from Steve Bowline, on behalf of injured racer and tuner Kevin Murray:<BR><BR><BR>To all,<BR><BR>Kevin sends his sincerest thanks to all of you for your kind letters, messages of good will, and wishes for a quick recovery. He is out of any medical danger and is currently recuperating in the Scripps Memorial Hospital Rehabilitation<BR>Clinic in Encinitas, California. This clinic specializes in helping people overcome head injuries. His progress is fantastic, and we expect that he will be released very soon.<BR><BR>Many of you (his loyal customers) have equipment and parts in his custody for repair and service. Kevin understands the great importance of fulfilling his obligations to you, and he wants more than anything else right now to be back in his shop and doing the work that makes him the very best. He talks more about this than he does about racing! So, it is with this in mind that<BR>we ask you to please be patient. It will not be long before Kevin himself is able to call you and discuss the future.<BR><BR>A racer myself, I am acutely aware of the importance in having your racing needs taken care of on a set schedule. So, in the event that you absolutely cannot wait to speak with Kevin about your service, we have taken measures to help make sure that your equipment can be returned to you. Elias Corey and GP Star in North Hollywood have graciously offered to be a single point of contact<BR>for shop returns in Kevin's absence. We have inventoried Kevin's shop and gone over the contents with Kevin while he is recuperating. Any requests for returns should go through GP Star.<BR><BR>If you require that your equipment be returned to you ASAP, please FAX an explicit list of what you have in the MCE Racing shop to:<BR><BR> (818) 753-0883<BR> Subject: MCE Racing Return Request<BR><BR>In your FAX, be sure to include an exact description and list. If you sent an engine for rebuild, you should also detail what you sent along with the engine. For example, did you include a carburetor? The electrics? Did you purchase any parts and have them drop shipped to MCE? Did you ship the parts yourself?<BR><BR>And so on.<BR><BR>You may also email this information to<BR><BR>Once again, thanks to everyone for their patience. It won't be long before Kevin is back in his shop and answering the phone. But I do think it'll be a while before he goes dirt riding by himself again. :)<BR><BR>Steve Bowline