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Aug 18, 2001

A Racer's Positive Roadside Service Experience

This just in from from racer Jim Adams:<BR><BR>On the way back from racing at Putnam Park a month ago,we blew the two (dual) tires on our motorhome. We were able to pull to the side of the road safely and cell-phoned the Good Sam Club Motorhome 800 number. The "voice" on the other end took our information and stayed ON THE LINE during the time it took for her to contact a road crew AND ascertain how to get two tires of the proper size mounted.<BR><BR>Literally 45 minutes after the vibrations started at 75 mph--counting the phone call---two wreckers appeared; one took our 18-foot trailer, the other took the motorhome. Just 1.5 hours after the incident Justin and I were eating hamburgers and his roomate was on the way to the location with Justin's pickup as he had to be at Bell's Suzuki to work the next day. The next morning the gas station opened up and I got two new tires and completed the trip. Really good service, polite, quick, even on a Sunday weekend evening. I was impressed. Inquire about their program at www.goodsamclub.com<BR>;