IN ANOTHER INDUSTRY FIRST, METZELER LAUNCHES ‘RISK FREE GUARANTEE’ FOR US MOTORCYCLISTS
30 day trial program offers riders the opportunity to experience first-hand the benefits of the METZELER motorcycle tire range
Munich (Germany), August 1, 2014 – METZELER are proud to announce the launch today of the ‘Metzeler Risk Free Guarantee’, a 30 day trial program that allows riders to return a set of METZELER tires within 30 days of purchase if they are not satisfied with their experience. This major initiative marks another first for METZELER "the two wheels specialist" for the US motorcycle industry, marking their commitment to riders within the North American region.
“The Metzeler Risk Free Guarantee shows how confident we are in our tires, which for over 150 years have been helping motorcycle riders around the world enjoy the best riding experience. This is perfect for riders to test the high quality and performance of METZELER tires first hand without concern. Following our recent announcement as the official motorcycle tire of the 2014 Sturgis® Motorcycle Rally, the Risk Free Guarantee marks our growing presence and commitment to US riders,” said Marco Zambianchi, METZELER General Manager NAFTA.
Consumers will have 30 days to return their METZELER tires under this program, where they will be refunded the purchase price of the tires plus sales tax.
About the ‘Metzeler Risk Free Guarantee’:
Within 30 days of the date of purchase, consumers may return a set (front and rear fitment) of two (2) eligible METZELER tires and the original purchase sales receipt to the original place of purchase. The following 2 steps are also required:
Explain the reason(s) of dissatisfaction with the eligible Metzeler tires to the Dealer;
Sign the dealer-supplied copy of the Metzeler Limited Warranty Claim.
Consumers will be refunded the purchase price of the tires plus sales tax. Please note that this offer only applies to the purchase of the tires and excludes any additional fees, labor costs or state and local fees/taxes.
The Metzeler Risk Free Guarantee applies to all new eligible METZELER brand non-race, non-motocross, motorcycle tires bearing the METZELER name and DOT numbers, purchased from an authorized METZELER dealer located in the 50 United States and the District of Columbia and subsequently installed as a set (front and rear) of two (2).
This includes the following tread designs:
ME 880 MARATHON
ME 888 MARATHON ULTRA
ROADTEC Z8 INTERACT
RACETEC INTERACT K3
SPORTEC M5 INTERACT
ENDURO 3 SAHARA
PERFECT ME 77
The Metzeler Risk Free Guarantee does not apply to the following tread designs:
MCE 6 DAYS EXTREME
RACETEC INTERACT K1, K2
ALL SCOOTER/MOPED TIRE LINES
For more information on the Metzeler Risk Free Guarantee, including the full terms and conditions and list of exclusions, visit www.metzeler.com/site/us/ or call the Consumer Affairs Group at 1-877-202-4993.
On the road since 1892, METZELER has more than 100 years of experience meeting motorcyclists’ toughest tire demands with unflagging innovation. Whether one is drawn to the longevity of its classic design or uncompromising performances, METZELER is an iconic brand to motorcycling worldwide. Established in Munich, METZELER offices are spread globally with production in Germany and South America. METZELER is the “Two Wheels Specialist,” appreciated by motorcyclists for its quality and technology.
For more information on METZELER and its line of motorcycle tires, please visit: www.metzelermoto.com.