Copyright 2002, Roadracing World Publishing, Inc.

This just in via e-mail from Kerry McCammon,
Director of Marketing, Ducati North America–

In response to the article “The Man Who Wouldn’t Take No” (Roadracing World, November 2002), Ducati would like to offer the following response:

“Ducati North America is committed to providing the highest level of customer service and satisfaction for all Ducati owners. Our products are regarded world wide for the their innovation, performance and reliability. We strongly encourage any customer who feels they have a warranty issue to work directly with their local authorized Ducati dealer.”